ML Boiler room

Follett ML Professional Services

Get more from your facilities investment with our on-site Professional Services.

How ML Professional Services Work

ML Professional Services empower your district with expert support, acting as an extension of your staff to maximize the benefits of our software solutions swiftly and efficiently. With improved system usability, streamlined service and maintenance, and enhanced capital planning, districts typically achieve a measurable ROI within months. Partner with us to save time, reduce costs, and keep your facilities running smoothly.

Extend the reach and depth of your staff with ML Professional Services

Asset Surveys & PM Setup

Perfect for districts aiming to extend systems lives with automated procedures, services include:

  • On-site physical survey of more than 60 high-value asset types

  • Create actionable asset records in ML Work Orders software

  • Setting up critical Preventative Maintenance procedures

  • Step-by-step process checklist

  • Assign PM to specific staff or contractors at required service intervals

Technology Planning

Perfect for districts aiming to improve capital planning accuracy and optimize available funding, services include:

  • On-site physical survey of district-wide technology infrastructure and 5 critical IP-based building systems.

  • Recommended improvements with rough cost estimates delivered in our Comprehensive Technology Report and Plan.

  • 10-Year Technology Roadmap & Serving Zone Drawings.
Get Started

Asset Surveys & PM Setup

Get more life out of your building systems starting with accurate data based on on-site facility asset surveys.

Architectural

including elevators, exterior and overhead doors, and roof access.

Mechanical

including air handling and rooftop units, chillers, and split units.

Electrical

including breaker panels, meters, emergency lighting, and transformers.

Plumbing

including drinking fountains, Fire Dept. connections, and sump pumps.

Technology

including Door-access card readers, video surveillance camera, and network racks.

Furniture, Fixtures and Equipment

including AEDs, fire extinguishers, and First Aid Stations.

Technology Planning

Improve capital planning with an objective, holistic on-site survey of your district’s technology infrastructure and five critical IP-based building systems including Security, Life Safety, Instructional, and Communications.

Comprehensive Technology Report & Plan

A highly illustrated narrative report including executive summaries based on our on-site surveys led by a Registered Communications Distribution Designer (RCDD).

10-Year Technology Roadmap

Identify and prioritize projects, estimate rough costs, and assign funding sources with everything shown on a single page in an easy-to-understand format.

Telecom Room Master Plan

Get professional Design guidance and construction punchlists for these critical spaces that closely adheres to industry standards.

Serving Zone Drawings

We clearly define Serving Zones and their associated Telecom Rooms for every floor of all your organization’s buildings.