Connecting with Follett Software

At Follett Software, we offer multiple ways to connect. Whether you need assistance from our experienced Sales Team, Customer Service Representatives, or Technical Support, we are here to help with all your educational content, technology, and textbook needs. Discover how our dedicated teams can support you by exploring the options below.

Support Center

Our Support Center is here to provide you with the help you need, from troubleshooting technical issues to providing guidance on our products.

Support Center

Training

We offer a variety of training options to help you get the most out of our products. Whether you’re looking for in-depth professional development or quick tutorials, we have the resources you need.

Training

Careers

Join our team and help us make a difference in education. Explore our current job openings and learn more about the benefits of working with us.

Careers

Reach Out to Our Team

If you have questions or need further assistance, please fill out the form below to reach out to our team. We are here to support you and ensure you get the most out of our products.

How to Get Technical Support

For Destiny Technical Support:

Hours of Operation
7:00am – 7:00pm ET
Can submit tickets by:
Phone: 1-800-323-3397 option 2
Email: techsupport@follettsoftware.com
Or online via the Follett Community

For Accessit Support:

Hours of Operation
Monday – Thursday 3.30am – 1.30am ET
Friday 3.30am – 5pm ET

Phone: 
US 1 800 924 1190
UK +44 (0) 203 6179908
AU 1800 707561
NZ 0800 542 727
Email: [email protected]
Or online via the Customer Help Portal

For Aspen SIS Technical Support:

Hours of Operation
7:00am – 8:00pm ET
Can submit tickets by:
Phone: 1-800-323-3397
Or online via Pando