One Platform to Simplify Asset and Ticket Management Across Your District

Efficiency in school districts starts with the right tools, but true transformation happens when those tools work together. Simplifying asset and ticket management across school districts with an integrated platform allows educators and administrators to gain real-time visibility, collaborate seamlessly, and eliminate inefficiencies. By connecting data across departments, districts can streamline workflows, make data-driven decisions, and maximize the impact of their resources. 

For districts already using Follett Software to power their libraries through Follett Destiny® Library Manager, expanding that trusted partnership to IT and facilities management is the next logical step. Managing IT assets, facilities, and library resources is more critical than ever. When these essential functions operate in silos, schools face higher costs, operational bottlenecks, and wasted time. Follett Software’s comprehensive platform simplifies asset and ticket management across school districts, providing a unified solution that enhances efficiency and accountability. 

The Challenge: Disconnected Systems Create Inefficiencies 

When school districts rely on separate systems for IT, facilities, and library management, inefficiencies multiply. IT teams use one system for help desk tickets, while facilities teams rely on another for maintenance requests. Meanwhile, librarians manage library catalogs and digital resources, often without integration into the broader district ecosystem. These disconnected workflows create unnecessary delays, increase costs, and limit collaboration. 

The Solution: A Unified Platform with Follett Software 

Over 70% of school districts already trust Follett Software to manage their library resources and student data. Now, that same trust and reliability extend into IT and facilities management, helping districts simplify asset and ticket management across school districts with a seamless, data-driven approach. 

For Librarians: Optimize Library Operations 

Destiny Library Manager offers: 

• Comprehensive Catalog Management – Manage print and digital resources in a single system. 

• Actionable Data – Gain insights into borrowing trends and student engagement. 

• Seamless Resource Discovery – Provide students and staff with an intuitive interface for accessing materials. 

For IT Teams: Streamline Device and Asset Management 

Destiny Resource Manager helps IT teams: 

• Track and Manage Technology Assets – Maintain an accurate inventory of devices across the district. 

• Automate Asset Transfers – Simplify device distribution while keeping records updated. 

• Improve Accountability – Assign resources to specific users or locations, reducing loss and misuse. 

With Destiny Help Desk, IT teams can: 

• Centralize Support Requests – Log and resolve IT tickets from a single dashboard. 

• Automate Workflows – Route tickets based on priority, category, or urgency. 

• Integrate with Asset Management – Connect support requests to devices for faster troubleshooting. 

For Facilities Teams: Improve Maintenance and Oversight 

ML Work Orders provides: 

• Centralized Work Order Management – Track and manage maintenance requests across the district. 

• Preventive Maintenance Scheduling – Reduce downtime and extend the life of assets. 

• Real-Time Updates – Monitor costs, inventory, and work order progress. 

Why Choose Follett Software? 

A Trusted Partner 

With solutions used by over 70% of U.S. school districts, Follett Software brings proven reliability and innovation to asset and ticket management. 

Seamless Integration 

By unifying IT, library, and facilities management, districts eliminate redundancies and gain a complete view of resources. 

Scalable and Easy to Adopt 

Designed with educators and administrators in mind, our platforms offer intuitive navigation and quick onboarding, ensuring strong adoption across teams. 

Proven Benefits of Integration 

• Librarians: Gain better visibility into how library resources interact with IT and facilities data. 

• Facilities Teams: Track repairs and equipment usage effectively. 

• IT Teams: Simplify asset management and IT support through an integrated platform. 

Ready to Simplify Your District’s Asset and Ticket Management? 

Eliminate inefficiencies and empower your district with a unified solution that simplifies asset and ticket management across school districts. Schedule a personalized demo today, and discover how our solutions can transform your district here.