Follett Professional Services
Get more from your facilities investment with our on-site Professional Services.

How Professional Services Work
Professional Services empower your district with expert support, acting as an extension of your staff to maximize the benefits of our software solutions swiftly and efficiently. With improved system usability, streamlined service and maintenance, and enhanced capital planning, districts typically achieve a measurable ROI within months. Partner with us to save time, reduce costs, and keep your facilities running smoothly.
Extend the reach and depth of your staff with Professional Services
Asset Surveys & PM Setup
Perfect for districts aiming to extend systems lives with automated procedures, services include:
- On-site physical survey of more than 60 high-value asset types
- Create actionable asset records in ML Work Orders software
- Setting up critical Preventative Maintenance procedures
- Step-by-step process checklist
- Assign PM to specific staff or contractors at required service intervals
Technology Planning
Perfect for districts aiming to improve capital planning accuracy and optimize available funding, services include:
- On-site physical survey of district-wide technology infrastructure and 5 critical IP-based building systems.
- Recommended improvements with rough cost estimates delivered in our Comprehensive Technology Report and Plan.
- 10-Year Technology Roadmap & Serving Zone Drawings.
Digitized Evacuation Drawings
Perfect for districts looking to modernize emergency preparedness, services include:
Conversion of existing evacuation maps into clear, standardized digital diagrams.
Full setup of evacuation routes in ML Drawings with version control for ongoing updates.
Evacuation routes prepared and ready to share digitally or print and post in buildings.
Asset Surveys & PM Setup
Get more life out of your building systems starting with accurate data based on on-site facility asset surveys.
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Including elevators, exterior and overhead doors, and roof access.
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Including air handling and rooftop units, chillers, and split units.
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Including breaker panels, meters, emergency lighting, and transformers.
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Including drinking fountains, Fire Dept. connections, and sump pumps.
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Including Door-access card readers, video surveillance camera, and network racks.
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Including AEDs, fire extinguishers, and First Aid Stations.
Technology Planning
Improve capital planning with an objective, holistic on-site survey of your district’s technology infrastructure and five critical IP-based building systems including Security, Life Safety, Instructional, and Communications.
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A highly illustrated narrative report including executive summaries based on our on-site surveys led by a Registered Communications Distribution Designer (RCDD).
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Identify and prioritize projects, estimate rough costs, and assign funding sources with everything shown on a single page in an easy-to-understand format.
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Get professional Design guidance and construction punch-lists for these critical spaces that closely adheres to industry standards.
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We clearly define Serving Zones and their associated Telecom Rooms for every floor of all your organization’s buildings.
Related Resources
From the Ground Up: How Peoria USD Built a Smarter Facilities Program with Preventative Maintenance at the Core – in Partnership with APPA
Webinars
Reintroducing the Follett Facilities Suite
Webinars