Follett Professional Services
Get more from your facilities investment with our on-site Professional Services.
How Professional Services Work
Professional Services empower your district with expert support, acting as an extension of your staff to maximize the benefits of our software solutions swiftly and efficiently. With improved system usability, streamlined service and maintenance, and enhanced capital planning, districts typically achieve a measurable ROI within months. Partner with us to save time, reduce costs, and keep your facilities running smoothly.
Extend the reach and depth of your staff with Professional Services
Asset Surveys & PM Setup
Perfect for districts aiming to extend systems lives with automated procedures, services include:
- On-site physical survey of more than 60 high-value asset types
- Create actionable asset records in ML Work Orders software
- Setting up critical Preventative Maintenance procedures
- Step-by-step process checklist
- Assign PM to specific staff or contractors at required service intervals
Technology Planning
Perfect for districts aiming to improve capital planning accuracy and optimize available funding, services include:
- On-site physical survey of district-wide technology infrastructure and 5 critical IP-based building systems.
- Recommended improvements with rough cost estimates delivered in our Comprehensive Technology Report and Plan.
- 10-Year Technology Roadmap & Serving Zone Drawings.
Digitized Evacuation Drawings
Perfect for districts looking to modernize emergency preparedness, services include:
- Conversion of existing evacuation maps into clear, standardized digital diagrams.
- Full setup of evacuation routes in ML Drawings with version control for ongoing updates.
- Evacuation routes prepared and ready to share digitally or print and post in buildings.
Asset Surveys & PM Setup
Architectural
including elevators, exterior and overhead doors, and roof access.
Mechanical
including air handling and rooftop units, chillers, and split units.
Electrical
including breaker panels, meters, emergency lighting, and transformers.
Plumbing
including drinking fountains, Fire Dept. connections, and sump pumps.
Technology
including Door-access card readers, video surveillance camera, and network racks.
Furniture, Fixtures and Equipment
including AEDs, fire extinguishers, and First Aid Stations.
Technology Planning
Comprehensive Technology Report & Plan
A highly illustrated narrative report including executive summaries based on our on-site surveys led by a Registered Communications Distribution Designer (RCDD).
10-Year Technology Roadmap
Identify and prioritize projects, estimate rough costs, and assign funding sources with everything shown on a single page in an easy-to-understand format.
Telecom Room Master Plan
Get professional Design guidance and construction punchlists for these critical spaces that closely adheres to industry standards.
Serving Zone Drawings
We clearly define Serving Zones and their associated Telecom Rooms for every floor of all your organization’s buildings.
Learn More About Professional Services
