Follett Software AI helps educators and IT teams manage resources with confidence.

Our integrated AI capabilities deliver intelligent automation to reduce manual tasks, increase accuracy, and improve decisions across your district.

Destiny AI

Instant Insight, Built Into Everyday Work

Follett Software AI brings intelligence directly into K-12 operations and asset management, helping educators quickly spot usage trends, identify gaps, and make confident decisions, without adding time, tools, or complexity.

Discover Proactive Insights and Intelligent Automation

Destiny AI on laptop and tablet

AI for Destiny Library Manager

Smarter library management for K-12 operations.
Library AI Assistant helps districts:

✔ Surface collection gaps and high-demand titles instantly
✔ Automate weeding, purchasing, and inventory worklists
✔ Generate leadership-ready reports without manual exports
✔ Save an estimated 3–7 staff hours every week

Built for K–12.
AI that works within Destiny Library Manager — district data powering meaningful, policy-aligned insights.

Already trusted by 800+ districts using Follett Software AI.

Responsible AI At Follett Software

Follett Software follows the SAFE AI framework to ensure that our AI solutions are secure, accountable, fair, and transparent, prioritizing the well-being of educators and students. Learn more about how SAFE AI guides our responsible approach to AI development.

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How It Works

Step 1

Start with a Question or Workflow

Ask a question in natural language or choose a common workflow. Follett Software AI is designed to meet educators where they already work.

Step 2

Get Instant, Actionable Insight

Follett Software AI delivers immediate clarity—surfacing trends, recommendations, and trusted guidance based on your district’s data and context.

Step 3

Continue the Conversation

Refine, explore deeper, and take next steps as needs evolve. The system adapts in real time to help districts move from insight to action.

Technology Suite

Technology AI Assistant

An integrated AI capability of IT Asset Manager and IT Help Desk , helping K-12 IT teams automate intake, surface insights, and deliver consistent, policy-aligned support across every school.

  • AI Email Ticketing converts unstructured support emails into categorized, summarized, auto-routed tickets , invisible to staff, transformative for technicians
  • Natural language data analysis lets IT leaders ask questions and get instant answers from live device and ticket data , no exports, no manual reports
  • Policy-grounded responses ensure responses and routing decisions can reflect your district’s procedures through policy document uploads (coming soon)
  • Built into the Technology Suite , no new platform, no separate integration, inherits your existing governance and permissions

Latest Resources

Webinar

Built to Last: Building Sustainable Technology Teams for the School Year

Upcoming Webinars

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Destiny Training: Destiny Welcome Back to School!

Training Webinars

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Webinar

The Technology AI Assistant Built for K-12 IT Teams

Upcoming Webinars

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Let’s Get Started

Ready to make every resource work harder for your district? Let's partner to create a system that's right for you.

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