Destiny Help Desk

Help Desk Software for Schools

When school devices are down, learning comes to a standstill. Destiny Help Desk is a comprehensive K12 help desk solution designed to streamline IT support processes, ensuring that students and staff have uninterrupted access to the technology they need. This district-purchased ticketing system allows for the creation, tracking, management, and resolution of support requests, making it the ideal tool for schools’ IT helpdesks.

Give your district the help desk solution built for K–12. Fast, centralized, and easy to use.

Help Desk on laptop and tablet

Manage and track support requests for technology assets easily with Destiny Help Desk.

Managing tech support requests should be simple. Destiny® Help Desk offers an easy-to-use portal, quick ticket creation, and a clear dashboard so staff can efficiently manage and resolve device issues. Detailed reporting helps IT teams and district leaders spot trends, optimize resources, and reduce replacement costs by extending device life.

Elevate Your Help Desk

Streamline support, repair, and maintenance, resolving issues quickly and extending the lifespan of your IT assets.

Unified System of Truth for School Asset Management

As the recognized leader in K-12 asset management, our Inventory Software for schools empowers educators with the flexibility to enhance their platform by integrating additional modules. These products expand the system’s resource management capabilities, ensuring a comprehensive, unified approach to managing and supporting all school assets – like payments, library resources, and the district’s facilities.

Icon of Operations

Track Resources Easily

Track IT assets no matter where they are in your district.

Destiny Resource Manager
Destiny Library Manager Icon

Simplify Library Management

Connect everyone across your district to your libraries’ resources.

Destiny Library Manager
Destiny Fundraising Manager Icon

Boost Your Fundraising

Track campaigns at the classroom level and boost community engagement.

Destiny Fundraising Manager

Related Resources

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A Smarter Start to the School Year: What’s New from Follett Software

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Destiny Help Desk: Seamless IT support starts here.

Let’s Get Started

Ready to make every resource work harder for your district? Let's partner to create a system that's right for you.

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