Managing technology in a school district has never been simple, but it should be manageable. With growing device counts, shrinking teams, and higher expectations, K–12 IT leaders need a better way to keep everything organized, supported, and aligned to instructional goals.

That’s why we built  IT Asset Manager: a new solution designed specifically for K–12 districts. It’s more than a tracking tool. It’s a centralized platform that brings your district’s entire technology operation into one place—from the moment a device is purchased to the day it’s retired. 

Here’s a closer look at what makes IT Asset Manager different, and what it can do for your team: 

A Complete View of District Tech, All in One Place
The Command Center dashboard gives you real-time visibility into everything that matters: device inventory, help desk tickets, overdue returns, transfers, and more. Instead of chasing information across spreadsheets or siloed systems, you get a single screen that shows where things stand—and where your attention is needed.You can track key metrics, monitor SLA compliance, and get ahead of issues before they escalate. It’s the kind of clarity K–12 IT teams have needed for a long time. 

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Device Management That Goes Beyond a Spreadsheet
With IT Asset Manager, you can track every device from procurement to retirement. That includes purchase dates, serial numbers, assigned users, building location, warranty status, and full asset history. You always know what you have, where it is, who’s using it, and how it’s performing. Need to handle student checkouts or building-to-building transfers? No problem. Our circulation workflows make it easy to check devices in and out, track overdue items, and automate reminders—just like a library, but designed for tech. 

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Integrated Help Desk Built for School IT Teams
The built-in help desk ticketing system eliminates the need for a separate support tool. You can create and assign tickets, track repair histories, prioritize by severity, and link directly to devices.Want to reduce response times? Enable self-service portals for staff and students. Want to improve internal reporting? Monitor support trends, ticket volumes, and SLA performance across buildings or teams. 

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Smarter Inventory, Repairs, and Budgeting
With parts and inventory management, your tech team can keep track of repair stock, usage patterns, and reordering needs. You’ll know which devices are awaiting parts and what it’s costing to keep them running—insight that’s essential for refresh planning and cost recovery.And speaking of recovery, built-in fees and fines management helps you track balances, payments, and audit trails with full transparency. 

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Works with the Tools You Already Use
IT Asset Manager integrates with your SIS, keeping student and building assignments synced automatically. It also works with MDM platforms like Jamf, Mosyle, Intune, and Google Workspace to pull in real-time device details and compliance status. 

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Support from Anywhere with Mobile Access
The Follett Software Ops mobile app puts the power of the platform in your technicians’ hands. Scan devices, update tickets, take photos, and complete checkouts—all from a phone or tablet. Whether you’re walking campuses or rolling out devices, the mobile app keeps you connected and efficient. 

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Built for K–12. Backed by Follett.
Unlike tools adapted from corporate IT, IT Asset Manager was designed from the ground up for the realities of school districts—multi-site deployments, seasonal rollouts, limited staff, and shifting user bases.

It’s one system to support every part of your technology lifecycle. And it’s ready when you are.