Managed Services in Action: A Customer Conversation with Rene’ Soares

September 23, 2026 | 2 PM CT

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What is it like to partner on a managed-services project? Join Antje Miller, PMP, Managed Services Program Lead, and Linda Crear, Project Manager, as they discuss the ins and outs of inventory management and how partnering with Follett Software can lessen the burden on district teams.

Rene’ Soares, Library/Media Tech at Fox Rd. Elementary School in Hughson, California, will also join for a candid customer conversation about her experience.

Hear from the Follett Software team and a customer about what has made the experience successful and what district teams should consider when evaluating managed services. You’ll leave with practical questions to bring to your own managed-services conversation.

Featured speakers: Antje Miller, Managed Services Program Lead; Linda Crear, Project Manager

Featured customer: Rene’ Soares, Library/Media Tech, Fox Rd. Elementary School

Key Takeaways:

• Explore considerations for evaluating managed-services support for district inventory projects.
• Hear a customer perspective on what has made the experience successful.
• Take away practical questions for your own managed-services conversation.