Connect IT and Facilities Across Every Building in Your District
Power, HVAC, network closets, cameras, and rooms all need to be in the right state for instruction to run smoothly. Follett Software connects IT and Facilities, so both teams see the same picture, act faster, and prevent problems before they reach the classroom.
The Challenge
Two Teams. Too Many Systems.
When K-12 IT and facilities teams work in disconnected systems, communication breaks down — creating missed handoffs, duplicate work, tool sprawl, and no single source of truth for building operations.
One Connected Platform for Tickets, Spaces, and Assets
The Solution
Follett Software brings IT and facilities together in a single ecosystem. The result? Fewer missed handoffs between departments, reduced tool sprawl, and a shared source of truth for everything happening in your buildings.
Asset Management
Track and manage all technology and facility assets in one system — with shared visibility across teams.
Service Request Management
IT tickets and maintenance work orders captured in one place and routed to the right team.
Scheduling & Coordination
Prevent double bookings, and coordinate staff support with an online scheduling system built for busy school districts.
Facilities Drawings
See Every Building the Way Your Teams Work
Interactive floor plans give IT and facilities a shared, visual view of every site, so both teams navigate, locate, and act with confidence.
- Asset Mapping
Map mechanical and technology assets directly onto floor plans with photos and location-aware records. - Critical Overlays
Evacuation routes, network rooms, and cameras can be overlaid and updated as your spaces evolve. - Offline Sync
Offline data collection and automated syncing keep records accurate even in hard-to-reach areas.
Proactive Operations
Prevent problems before they hit the classroom.
Facilities data gives IT a more reliable environment to support devices and instruction. When both teams share schedules and asset data, your district can:
- Reduce emergency repairs and duplicate part purchases with better visibility into asset lifecycle and planned work.
- Automate preventive maintenance on HVAC, alarms, fire extinguishers, and other building systems that instruction depends on.
- Coordinate maintenance windows with device refresh cycles, so you’re not updating Chromebooks in rooms that are offline or under repair.
When IT and facilities share asset data, both teams can move from reacting to issues to planning around them.
What this looks like in your day-to-day
With IT and the Facilities working in sync, the scenarios your teams face every week become measurably smoother and faster to resolve.
Before a Big Event
A single workflow triggers room booking, custodial setup, and IT tickets for speakers, microphones, or Wi-Fi. No more missed communications with IT.
During a Facility Issue
A leak or HVAC outage is logged in Work Orders, automatically tied to the affected spaces and assets, so IT can see at a glance which labs, APs, or devices are impacted.
Onboarding New Staff
New technicians and custodians can use the same mapped view of buildings and asset data instead of relying on “who knows where the switch is”.
Check it OutSee How the Facilities Suite and IT Asset Manager Work Together in a fully connected operations platform
Request a Demo 
Ready to experience a connected IT and Facilities ecosystem that’s purpose-built for K-12?
