IT Asset Manager
Technology Suite
One Seamless System for Complete IT Control.
IT Asset Manager brings device management and help desk support together in one mobile-friendly system, built specifically for IT Asset Management for K-12 School Districts.
Reduction in Lost Devices
Districts that implement IT asset management programs, including barcode scanning, asset tracking, and accountability workflows, report a 20-30% reduction in lost or misplaced devices (Securely K–12 Device Management Survey, 2023).
Actual outcomes may vary by district, depending on level of implementation and internal practices.
Decrease in Maintenance Costs
Districts using IT asset management practices to support parts tracking and preventative maintenance report up to a 30% reduction in maintenance costs (IBM ITAM ROI Study, 2023).
These efficiencies are typically driven by reduced emergency repairs, fewer duplicate part purchases, and improved inventory oversight.
Faster Incident Resolution
Districts leveraging IT asset management systems with integrated device context and help desk capabilities have reported resolving support tickets 20–40% faster (MetricNet Help Desk Benchmarking Study, 2024).
CoSN’s 2024 survey found that IT teams still spend up to 10 hours weekly on manual tracking—highlighting the opportunity for process improvement through asset management tools.
Technician Travel Time
Mobile access to asset data, ticket details, and inventory can help reduce technician travel time by enabling more on-site resolution and fewer trips back to centralized offices or depots.
With real-time visibility from anywhere, IT teams can respond faster, streamline service, and minimize downtime.
Trusted. Proven. Reliable.
Follett Software supports more than 80,700 schools in 137 countries.
For over 150 years, we’ve partnered with educators, technology leaders, and administrators to simplify operations and strengthen learning with technology that meets realities head on.
IT Asset Manager is designed to protect your data with role-based access controls, audit trails, and compliance-ready reporting to help reduce risk.
With IT Asset Manager, you’re not just getting software. You’re getting a partner who understands the realities of school IT.
Your K-12 IT Command Center
Consolidate critical operational data, actionable insights, and workflows in one simple, customizable dashboard.
Track
Complete Visibility & Asset Control
Always know what devices you have, where they are, and how they’re performing. See every asset across sites in real time to eliminate duplicate purchases, reduce manual errors, and stay audit-ready at any moment.
Circulate & Maintain
Smart Deployment & Proactive Care
Move from reactive repairs to proactive planning. Schedule device rollouts and refresh cycles, route tickets automatically, and anticipate issues before they disrupt instruction.
Support
Unified Help Desk & IT Workflows
Bring tickets, assets, and field work into one connected system. Technicians can manage and close tickets from anywhere—reducing tool sprawl, saving time, and improving service response.
Mobile App for Field Work
Field Work Without the Downtime
Keep tech staff productive in the field. Scan devices, access asset history, update tickets, and close support requests without returning to a desk. The result is faster fixes and more classroom uptime.
Insights
Data-Driven Insights & Strategic Planning
Turn everyday operations into actionable intelligence. Create board-ready reports, surface underused devices for reallocation, and use data to guide smarter budgeting and long-term tech planning.
Repair & Service
Simplify Management
Simplify and standardize device repairs. Monitor SLAs, parts, and labor for accountable, efficient service delivery.
Get Started with IT Asset Manager
Be one of the first with better visibility, smarter workflows, and integrated support lead to measurable gains across your entire IT operation.
Contact UsComing 2026
AI for IT Asset Manager
Smarter insights for K–12 IT operations.
AI capabilities planned for IT Asset Manager will help districts:
✔ Get insights on device needs and lifecycle risks.
✔ Automate routine support and route tasks.
✔ Identify trends to improve reliability and reduce costs.
✔ Save time for IT staff and improve service for the district.
Built for K–12.
AI that works within Follett Software tools—district data powering meaningful insights.
Already trusted by hundreds of districts using Follett Software’s AI today and planned for IT Asset Manager in 2026.
Integrated to your data and existing systems
Plug-and-play with your SIS
Standards-based OneRoster integrations make it easy to connect student data from nearly any SIS—no custom setup required.
Works with your existing MDM stack
Connects directly to Jamf, Intune, Mosyle, and Google MDM so you can see every device, apply policies, and manage updates—all from one place.
SSO & Authentication
Manage access through your SSO provider or any provider that supports SAML.
- Active Directory
- Microsoft Azure
- ClassLink
- Okta
Onboarding & Support
Intuitive Onboarding
Our team works directly with your IT staff to ensure IT Asset Manager is configured for your district’s policies, infrastructure, and sites. Get everyone trained and live—fast with Follett Software’s world-class Customer Success Team.
Long Term Success
Our customer success team partners with you beyond onboarding, sharing best practices, practical guidance, and ongoing webinars on our product and the broader industry to keep your IT team sharp.
Technical Support
Our technical support team is available from 8 a.m. to 6 p.m. ET by phone or email. Access detailed documentation anytime to help resolve issues quickly and keep your systems running smoothly.
Related Resources
Introducing IT Asset Manager: Built for IT, Backed by Follett Software
Webinars
How to Automate Your K-12 1:1 Device Audits and Inventory
Blogs
