IT Help Desk
Simple IT Support Ticketing – Without the Complexity
IT Help Desk makes it easy to manage IT support tickets—without the complexity of full-scale asset management. Designed for smaller districts that need a lighter, flexible solution, it fits seamlessly into your existing workflows.
A Simple Way to Handle Tech Support
-
Get started without the overhead of a full IT asset management platform.
-
Get the core ticketing features of Help Desk—without investing in Destiny Resource Manager.
-
Upload devices and submit support requests or create tickets for broader technology and facilities needs.
-
Access IT Help Desk directly in the cloud—It meets you where you are.
Is IT Tech Requests Right for You? Here’s the Breakdown.
Who It’s For
Directors of IT / Technology looking for a lightweight solution that provides visibility into tech issues without needing a full asset management system.
What’s Included
- User Ticket Submission & Email Integration
- SSO Integration
- Customizable Ticket Forms & Categorization
- Email-Based Ticket Management
- SLA Tracking to monitor response and resolution performance
- Interactive Dashboards & Reporting
Looking for One Seamless System for Complete IT Control?
IT Asset Manager brings device management and help desk support together in one mobile-friendly system, built specifically for the needs of K–12 IT teams.
