Introducing Help Desk for Resource Manager – Streamline Asset Maintenance

Help Desk is a support solution that enables technology teams to streamline management of technology support requests within the district. Help Desk seamlessly integrates with Resource Manager to ensure that technology teams have one source of truth for all technology devices, and that all device information is readily available without redundant data entry.

Learn how Help Desk syncs your Resource Manager SIS, Device, and MDM data so administrators, teachers and librarians have full visibility into what devices each student has and what state they are in. Discover how easy it is to create help tickets and, in some cases, even automate workflows to drive more efficiency. 

Innovate the way you manage assets in your district to work consistently and smoothly so that teachers can teach and students can learn.

This webinar is your opportunity to see how Follett Destiny® solutions can help you turn everyday tasks into strategic wins, making your district’s operations smoother, more efficient, and, ultimately, more successful.

Register today to secure your spot!

Attendees Will Learn:

·        How to automate workflows and improve communication

·        How to create help tickets to streamline maintenance and repairs

·        How integration to Resource Manager allows for student, device, and MDM data syncs

·        Ways to improve communication on device availability and support