Jackie Rockeman, Technology Coordinator, Kenmare School District 28, North Dakota

“My brain feels lighter knowing that I don’t have to reinvent the wheel every time we add something, and I don’t have to look through five Google Sheets to find answers.”

Devices were tracked in too many places.

Before IT Asset Manager, Jackie’s district tracked devices in Google Sheets, Google Admin, and Jamf. With information spread across tools, answering basic questions took too much searching, and inventory accuracy was hard to trust. Turnover added to the challenge because records were not maintained in one consistent system.

The benefits showed up quickly.

Even before full rollout, having one centralized place for tickets and assets was already a major improvement. Ben also highlighted easier ticket submission for end users.

Implementation felt achievable.

Once inventory moved into IT Asset Manager, Jackie no longer had to dig through multiple spreadsheets or rebuild processes every time something new was added. Having everything in one place made the work feel lighter and gave the district a more dependable way to manage devices.

The setup felt supported and manageable.

Jackie described the overall setup and rollout as “great.” The implementation team was consistently helpful, and questions were usually answered within a day, which kept the project moving without feeling rushed.

The process was easy to follow.

A big reason for success was the people behind it. Jackie said the team was well trained, and the integrations and tools made each step of the process easy to work through.

A Final Takeaway

“I would absolutely recommend IT Asset Manager. It is so nice to have everything in one place, and the team is there to help you work through any hiccups that come up. Tech is not my normal language, but they never made me feel like I needed to know all the lingo. I felt supported the whole way through, and they work with many different integrations.”

— Jackie Rockeman, Technology Coordinator, Kenmare School District 28, North Dakota

Learn More About IT Asset Manager

See how IT Asset Manager can help your district bring inventory and ticketing into one organized, centralized system.